Solving Computer Issues: Crashed

What should you do after your computer crashes?

A shot of panic can go through you when your computer crashes. Perhaps you’re getting repeated error messages, a blue screen or it’s switched itself off. Whatever has happened, you can worry that it has broken forever and you’ve lost all your data.

Don’t panic too much though, as you could soon realise that everything isn’t as bad as you thought. Because your computer can crash in different ways, there will be different fixes.

But there are a few things you can do after the crash to try and right things again. You might find that you can turn your computer back on with no obvious consequences. However, if there are problems, try using these solutions.

Keeping Track of Errors

If you’re getting error messages, it’s a good idea to write them down before turning off your computer. They can be useful later on if you want to talk to a technical support service or perhaps send in a report about what your computer is doing.

They usually will have a number and a short description. Don’t worry if you don’t know what they mean because tech experts will be able to help you. If you want to try and fix the problem yourself, you can also use these messages to google the solutions you need.

Restarting the Computer

Your next task is to turn the computer on again. Hopefully, it starts up, and you can get on with checking for any problems. However, there’s a chance that you won’t be able to start it, or the computer will turn on but the operating system won’t start.

If this happens, you can use a Windows option called Last Known Good Configuration. This helps you to start up your PC using the last settings that worked correctly.

You can also call the technical support team for your computer manufacturer to ask them for help. They can suggest any solutions or possibly help you send your computer to them to be repaired.

Data Recovery

When you have the computer turned on, you need to see if you’ve lost any data. If you were working on any files when the crash happened, check them to see if they saved. You may still be able to find them if they didn’t.

For example, Word may have backed up a document you had open. You need to find the folder on your computer that these backups would go to. You can also recover files from the recycle bin or use file recovery software.

If you aren’t able to restore data yourself, you can also try DatLabs and services like it. These companies will do their best to find your missing files and bring them back to life.

Prevent Future Crashes

Of course, you don’t want your computer to crash again. Keeping your system updated will help, and you can also send error reports to Microsoft. You may also need to get some technical help to deal with any recurring issues.

It can be frustrating when your computer crashes, but it’s usually not the end of the world. Take these steps to resolve the problem and hopefully prevent it happening again.